Challenge:
Domtar is the largest integrated manufacturer of uncoated freesheet paper in North America and a leading manufacturer of paper-grade, fluff, specialty pulp, and air-laid nonwoven materials who employs over 7,000 people worldwide. Domtar’s IT PMO (program management organization) team, supporting a host of projects across the enterprise, already had mature processes in place for capacity planning, but was struggling to scale up their manual tools and spreadsheets with growing internal demand for their department. Adding to the PMO’s focus was the company’s recent announcement that it would convert one of its paper mills to enable the company to expand into packaging and continue its legacy of environmental responsibility.
In this case study, you’ll learn how Tempus has transformed how Domtar IT does resource management and capacity planning. Since implementing the platform in early 2021, Domtar’s IT PMO now relies on Tempus to help ensure they have the right resources working and focused on various projects.
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