ProSymmetry, LLC (“ProSymmetry” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), individuals who register to use the Services as defined below (“Customers”), and individuals who register to attend the Company’s corporate events (“Attendees”). This Privacy Statement describes ProSymmetry’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by ProSymmetry (collectively, the “Services”).
WEB SITES COVERED
This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement, including: http://www.ProSymmetry.com; Tempus Resource application sites (collectively referred to as “ProSymmetry.com’s Web sites” or “the Company’s Web sites”).
ProSymmetry’s Web sites may contain links to other Web sites. The information practices or the content of such other Web sites is governed by the privacy statements of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.
INFORMATION COLLECTED
When expressing an interest in obtaining additional information about the Services, or registering to use the Web sites or other Services, or registering for an event, ProSymmetry requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services or registering for an event, ProSymmetry may also require you to provide the Company with billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). ProSymmetry may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). ProSymmetry may also receive personal information from third parties that collected such information from individuals who elected to ‘opt-in’ to such collection and sharing of their personal information.
As you navigate the Company’s Web sites, ProSymmetry may also collect information through the use of commonly used gathering tools, such as cookies. Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
USE OF INFORMATION COLLECTED
The Company uses information about ProSymmetry Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services.
The Company also uses information about ProSymmetry Attendees to plan and host corporate events, host online forums and social networks in which event attendees may participate, and to populate online profiles for Attendees on the Company’s Web sites.
The Company may also use information about ProSymmetry Customers and information about ProSymmetry Attendees for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events.
ProSymmetry uses credit card information solely to collect payment from prospective Customers and Attendees.
WEBSITE NAVIGATIONAL INFORMATION
Cookies
ProSymmetry.com uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, ProSymmetry.com’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to ProSymmetry.com, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me” or a “30 Day Free Trial” Web form), you remain anonymous to the Company.
ProSymmetry.com uses cookies that are session—based and persistent—based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that if you refuse or disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but you may not have access to all functions and will not be able to successfully use the Services.
Public forums and customer testimonials
ProSymmetry may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. You grant ProSymmetry permission, consistent with the terms hereof, to use, reproduce, distribute, modify and/or delete any information you choose to submit to any such forum. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. ProSymmetry is not responsible for the personal information you choose to submit in these forums.
ProSymmetry posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. ProSymmetry obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
SHARING OF INFORMATION COLLECTED
Service Providers
ProSymmetry may share information about ProSymmetry Visitors, Customers and Attendees with the Company’s contracted service providers so that these service providers can provide services on our behalf and accepts responsibility for onward transfers of information to such third parties. Unless described in this Privacy Statement, ProSymmetry does not share, sell, rent, or trade any information with third parties for their promotional purposes.
Billing
ProSymmetry uses a third—party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.
Compelled Disclosure
ProSymmetry reserves the right to use or disclose information provided if required by law, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
CUSTOMER DATA
ProSymmetry’s Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). ProSymmetry will not review, share, distribute, or reference any such Customer Data except as provided in ProSymmetry’s Master Software License and Services Agreement, or as may be required by law. In accordance with ProSymmetry’s Master Software License and Service Agreement,
ProSymmetry may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law.
RIGHT TO ACCESS PERSONAL INFORMATION
You can seek to access and, if necessary, correct your personal information (specifically including name, email address and related metadata), by sending a request to support@prosymmetry.com.
CHOICES ABOUT USE AND DISCLOSURE OF PERSONAL INFORMATION
ProSymmetry strives to afford you choices regarding the use and disclosure of personal information you provide, including through the following mechanisms.
o When you are an Attendee at a ProSymmetry event;
o Through HubSpot on the Company’s Web sites; or
o When you respond directly to ProSymmetry’s invitations or offers to send you information.
Further, California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.
AFFIRMATIVE COMMITMENT TO COMPLY WITH THE PRIVACY SHIELD FRAMEWORK
ProSymmetry complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. ProSymmetry has certified to the U.S. Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/
INDEPENDENT RECOURSE MECHANISM
In compliance with the Privacy Shield Principles, ProSymmetry commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact ProSymmetry at:
By Mail:
ProSymmetry LLC
ATTN: Compliance Department
2000 Auburn Drive, Suite 460
Beachwood, OH 44122
USA
ProSymmetry has further committed to refer unresolved Privacy Shield complaints to the International Centre for Dispute Resolution/American Arbitration Association (“ICDR/AAA”), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, you may have the right to initiate binding arbitration. Please visit https://go.adr.org/privacyshield.html for more information or to file a complaint. The services of ICDR/AAA are provided at no cost to you.
You may have the option to select binding arbitration for the resolution of your complaint, provided you have taken the following steps: (1) raised your compliant directly with ProSymmetry and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above (ICDR/AAA); and (3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see US Department of Commerce’s Privacy Shield Framework: Annex I (Binding Arbitration) https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
FTC AUTHORITY
ProSymmetry is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
CHANGES TO THIS PRIVACY POLICY
ProSymmetry reserves the right to change this Privacy Policy.
CONTACTING US
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to ProSymmetry Privacy by emailing Support@ProSymmetry.com.
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