Challenge:
A well-respected, publicly traded national insurance provider that offers personal home and auto, business, and life insurance was struggling with its prior resource management platform’s inability to help them conduct proper analysis due to lacking reporting features. Brian, the insurer’s IT (Information Technology) Resource Manager, knew that his team of more than 1,500 employees needed a more robust platform to help facilitate resource capacity management. His team also needed a solution to help plan the hundreds of projects they manage, facilitate career development, and hiring decisions. As a Resource Management Certified Professional© who completed professional certification for resource managers with The Resource Management Institute, Brian recognized the need for a quicker resource management solution that was easier to use and could help them manage a growing department and numerous resource managers.
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